Cancellation, Return & Refund Policy

Cancellation, Return & Refund Policy

  • Delivery of wrong product
  • Delivery of defective product
  • Delivery of the products with missing parts
  • Incorrect content on the website

Return Policy:

B.    The product must include the original tags, user manual, warranty cards, freebies and accessories. If a product is returned to us in an inadequate condition (referred as an invalid return), we reserve the right to send it back to you.

C.    The product must be unused, unworn, unwashed and without any flaws. For Electronic products, the item is only valid for return if there is any manufacturing defect or physical damage in it. Fashion products can be tried on to see if they fit and will still be considered unworn.

D.    The product must be returned in the original and undamaged manufacturer packaging / box. Please do not put tape or stickers on the manufacturers’ box.

Delivery related Policy: 1. Customer will get delivery within 7 working days. In terms of production requirement & demand it may take longer with proper communication. 2. Shipping Cost will vary in terms of product dimension and weight. 3. Customers are requested to check the product before receiving the product(s).

Refund Policy:

2. If your product is eligible for refund and once we have completed the quality evaluation or cancellation of item(s), your refund can generally take 10 working days according to your preferred refund method based on your initial method of payment. 

3. Refund is only applicable to the canceled order items due to product unavailability.

4. After confirming any Order, if the order is cancelled by the customer and an online payment is already made by the customer against that order, can charge an Online Gateway Transaction fee while disbursing the refund amount.


#280687 order ki cancel korte chai.cancel kore din

আমি ভুল প্রোডাক্ট অর্ডার করেছি, তাই আমার order #280195 cancel করতে চাচ্ছি।

#272607 28-01-2024 order cancellation

আমি 3 টা মোশার ব্যাটের যায়গায় 4 দিয়ে ফেলেছি তাই অর্ডার নং 25789 ক্যানসেল করতে চাই

আমি ভুলে একটা পণ্য বেশি অর্ডার করেছি অর্ডার ক্যানসেল করতে চাই।

২টা প্রোডাক্ট অর্ডার করলাম তার মধ্যে ১টা ডিফেক্টিভ প্রোডাক্ট পাঠিয়ে দিলেন। আপনাদের উপর ভরসা করে আমরা অনলাইনে অর্ডার করি আর আপনারা এই ভ্যালু দেন আমাদের ভরসার!!

Ordered a product on 3rd September, confirmed on 4th September. Today is 12 September. Still haven't got my product. Called them 3 times already. Haven't have my issue solved yet. Thanks for teaching me lesson, Pran-RFL.

আমি ভুল প্রোডাক্ট অর্ডার দিয়েছি তাই এখন ক্যান্সেল করতে চাচ্ছি।

I order one thing but get another thing what i should do now

Totally waist of money and their service totally bad. Best avoid their service and buy from local

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